Shipping policy
SHIPPING POLICY
Last Updated: November 12, 2026
Thank you for shopping with galmnmexa. This Shipping Policy explains the order handling period, estimated transit times, shipping charges, tracking requests, and procedures for delayed or missing parcels.
1. ORDER PROCESSING
Orders are generally processed within 2–3 business days after payment confirmation.
Business days exclude weekends and US public holidays.
Processing may include payment verification, merchandise preparation, packaging, and handover to a delivery carrier.
2. SHIPPING TRANSIT
Estimated transit is 20–45 calendar days after dispatch.
The separate 2–3-business-day processing period is additional to the transit estimate.
Delivery times are estimates rather than guarantees. Customs inspections, carrier interruptions, severe weather, public holidays, or other circumstances may affect arrival.
3. SHIPPING DESTINATIONS
We primarily serve customers in the United States and United Kingdom.
Available delivery destinations will be displayed at checkout.
4. SHIPPING RATES
Standard shipping is free for merchandise subtotals strictly greater than $30 USD.
For merchandise subtotals of $30 USD or less, any applicable shipping fee will be disclosed before payment confirmation.
No undisclosed delivery charges will be imposed after checkout.
5. IMPORT DUTIES AND TAXES
Customers will not be required to pay additional import duties, customs clearance charges, or delivery-related taxes beyond the checkout total.
Where necessary, the seller will arrange or cover these costs.
Applicable US sales taxes, UK VAT, and import obligations will be handled in accordance with relevant laws.
6. TRACKING INFORMATION
Tracking information may become available following dispatch.
To request an available tracking number or delivery update, email chsentectorfr@outlook.com with your order number and the email address used during checkout.
Customer service will assist with available carrier details.
7. DELIVERY DELAYS
Customs inspections, carrier disruptions, severe weather, holidays, or incorrect delivery details may cause delays.
Contact customer support if your order is overdue.
For UK purchases, an extended delivery timeframe must be clearly disclosed and agreed before payment confirmation.
Mandatory consumer remedies for late or undelivered goods remain unaffected.
8. LOST OR MISSING SHIPMENTS
If your package is missing or confirmed lost in transit, contact chsentectorfr@outlook.com with your order details.
We will investigate with the carrier and arrange an appropriate replacement at no additional cost or a refund in accordance with applicable consumer protection laws.
9. ADDRESS CORRECTIONS
Please verify your shipping details before placing an order.
If a correction is required, contact us promptly. Changes may not be possible after dispatch.
10. MULTIPLE PACKAGES
Orders may sometimes arrive in separate packages.
No additional shipping charges will be imposed solely because an order is divided into multiple shipments.
11. SHIPPING SUPPORT
Store Name: galmnmexa
Official Website: https://galmnmexa.shop
Customer Service Email: chsentectorfr@outlook.com